Katie Armstrong brings over ten years of experience in designing, launching, and managing customer service and marketing programs across a range of industries—including corporate consumer electronics, nonprofit organizations, small businesses, and entrepreneurial ventures. Her expertise includes CRM administration, database management, and end-to-end program development tailored to meet each client’s unique needs.

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With a strong background in education and a passion for teaching, Katie empowers clients to become confident and self-sufficient in their customer service and marketing operations. Her approach is rooted in the belief that sustainable, holistic growth is built through knowledge sharing and collaborative strategy.

Her services include comprehensive program evaluation, strategic recommendations,

implementation support, and team training and management.

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Executive Assistant services are also available, offering reliable, detail-oriented support for busy professionals and growing businesses.